Legal
Privacy Policy
How we handle personal information when you use Yanga Super 5.
Effective date: to be inserted · Last updated: to be inserted
1. Introduction
Yanga Games respects your privacy and is committed to protecting personal information entrusted to us when you participate in Yanga Super 5. The Service is operated in partnership with MTN Nigeria and is licensed by the Lagos State Lotteries and Gaming Authority (LSLGA).
2. Information We Collect
When you successfully participate through USSD, we record the MTN mobile number used for the transaction. We may also retain participation and transaction information, including the date and time, prediction type, games or teams provided by Yanga, applicable prediction, confirmation, airtime charge and settlement information, and whether the play qualifies as a winner.
3. Verification and Payment Information
If a play qualifies for winnings, we may request your full name, date of birth, nationality where necessary, government-issued identification and other information needed to verify identity and eligibility. We may collect bank name, account name, account number and payment information needed to process an approved payout. We will not ask for an ATM PIN, bank PIN, password or OTP to process legitimate winnings.
4. Customer Support Information
If you contact us, we may collect your name where provided, mobile number, complaint or enquiry details, transaction information, correspondence and information reasonably required to investigate and resolve the issue.
5. How We Collect Information
We collect information through successful USSD participation, winner verification, customer support interactions and authorised service providers involved in telecommunications, payment processing, identity verification, fraud prevention, technology infrastructure and related services.
6. Why We Use Information
We use personal information to operate and administer Yanga Super 5, record successful participation, determine winning plays, settle predictions, contact eligible winners, verify identity and eligibility, process winnings, prevent fraud and abuse, provide support, maintain accurate records, and comply with legal, regulatory, anti-money laundering and customer-verification obligations.
7. Sharing Information
We may share information with MTN Nigeria, payment providers, identity-verification providers, fraud-prevention providers, technology and infrastructure providers, regulators, law-enforcement bodies and professional advisers where necessary for the purposes described in this Policy or where required by law. We do not sell personal information.
8. Security and Retention
We use reasonable technical and organisational safeguards appropriate to the information and the risks involved. We retain information only for as long as reasonably necessary for the purposes collected, including gaming records, dispute handling, fraud prevention, regulatory requirements and legal claims.
9. Your Rights
Subject to applicable law, you may have rights to request access to, correction of, or deletion of personal information, object to or restrict certain processing, and raise a concern with the relevant data-protection authority. Requests may be made through the designated Yanga Super 5 support channel.
10. Updates
We may update this Privacy Policy from time to time to reflect changes to the Service, law, regulation or our processing practices. The updated version will be made available through the Service or this website.